In order to match technology to the communication need, IBM developed a set of guidelines to be used on their virtual projects.

Question

Quizplus · Accepted Answer

A major challenge for managing a virtual project team is to establish effective patterns of communication.E-mail and faxes are great for communicating facts-but not the feelings behind the facts; nor do they allow for real-time communication.Conference calls and project chat rooms can help, but they also have their limitations.Videoconferencing is a significant improvement over nonvisual electronic forms of communication.Still, it is a very expensive medium, and realtime interaction is available on only the most advanced and expensive systems.The maxim is match technology to the communication need.3M did this for their virtual projects.

In Order to Match Technology to the Communication Need, IBM