Shelby Mann is a loan officer with the First National Bank.She interviews a potential loan customer to find out exactly why the person needs the loan and whether he would be serious about repaying the loan.Which step in the lending process is Shelby performing?

Question

Quizplus · Accepted Answer

Shelby Mann is evaluating the customer's character and sincerity, which is part of the credit evaluation process to assess the customer's willingness to repay the loan. This step is important to determine the customer's credibility and ability to make timely payments on the loan. The other options listed (A, C, D, E) involve other steps in the lending process.

Shelby Mann Is a Loan Officer with the First National