Everett Bank has just learned that there is a disgruntled former employee who has created a blog that is telling everyone that Everett Bank has halved their customer service representatives and therefore customers have great difficulty getting through to a relationship officer when there is a problem with their account.Everett is worried that it may lose customers as a result of such a write-up.Which type of risk would this be an example of?
A)Operational risk
B)Legal risk
C)Compliance risk
D)Strategic risk
E)Reputation risk

Question

Quizplus · Accepted Answer

This is an example of reputation risk as the negative blog post can potentially harm Everett Bank's reputation and lead to customer loss.

Everett Bank Has Just Learned That There Is a Disgruntled