A service user of a not-for-profit organization has more control over the organization's destiny than customers of a profit-seeking firm.

Question

Quizplus · Accepted Answer

In a not-for-profit organization, service users typically have less control over the organization's destiny compared to customers of a profit-seeking firm, as decisions are often made by a board or management focused on the mission rather than customer demands.

A Service User of a Not-For-Profit Organization Has More Control