Good relationships with customers can equip a firm with vital strategic weapons.

Name: Good relationships with customers can equip a firm with vital strategic weapons.
Brand: Quizplus
Rating: 4.8 (49 reviews)

Question

Quizplus · Accepted Answer

Good relationships with customers can provide a competitive advantage to a firm in the form of increased customer loyalty, positive word-of-mouth recommendations, and valuable feedback for product improvement. These strategic advantages can ultimately lead to increased sales and profits for the firm.

Good Relationships with Customers Can Equip a Firm with Vital