Most employees in the social services department of a provincial government have frequent interaction with people who are unemployed or face personal problems.Which of the following personality characteristics is best suited to employees working in these jobs?
A)High neuroticism.
B)External locus of control.
C)High introversion.
D)High agreeableness.
E)External locus of control and high agreeableness.

Question

Quizplus · Accepted Answer

Employees in the social services department who have frequent interaction with people who are unemployed or face personal problems need to be compassionate, empathetic, and understanding. High agreeableness is a personality trait that reflects these characteristics and is best suited for such jobs. High neuroticism, external locus of control, high introversion, or external locus of control combined with high agreeableness may not be as suitable for these positions.

Most Employees in the Social Services Department of a Provincial