ABC Corp.selected employees from across the organization to find new ways to serve customers.The team operated independently of the main organization and experimented with new service delivery approaches.This team is most similar to:
A)the action research approach to organizational change.
B)a parallel learning structure.
C)the appreciative inquiry approach to organizational change.
D)the process of diffusing organizational change.
E)the process of creating an urgency to changE.

Question

Quizplus · Accepted Answer

The team in this scenario is operating independently from the main organization and experimenting with new approaches, which is characteristic of a parallel learning structure. This structure allows for innovation and experimentation without disrupting the main organization's operations. The other options do not accurately reflect the team's actions and approach.

ABC CorpSelected Employees from Across the Organization to Find New Ways