Formalization in organizational structures tends to:
A)reduce organizational flexibility.
B)undermine organizational learning and creativity.
C)make rules and procedures the focus of attention rather than serving stakeholders.
D)have all of these outcomes.
E)reduce organizational flexibility and make some employees feel alienated and powerless,but doesn't usually make rules and procedures the focus of attention.

Question

Quizplus · Accepted Answer

Formalization in organizational structures tends to reduce organizational flexibility, undermine organizational learning and creativity, and make rules and procedures the focus of attention rather than serving stakeholders. All of these outcomes are common when an organization becomes overly formalized. Additionally, some employees may feel alienated and powerless in such an environment.

Formalization in Organizational Structures Tends To