Building the relationship during the negotiation process requires emotional intelligence.

Question

Quizplus · Accepted Answer

Emotional intelligence (EI) refers to the ability to recognize and manage one's emotions and the emotions of others. Building a relationship during the negotiation process requires high EI because it involves understanding the emotions behind the negotiation, being able to communicate effectively, and establishing trust with the other party. Therefore, the statement is true.

Building the Relationship During the Negotiation Process Requires Emotional Intelligence