The single most visible factor that distinguishes successful culture-change efforts from failed attempts is competent leadership at the top.True or false? Explain and justify your answer.

Question

Quizplus · Accepted Answer

Great power is needed to force major cultural change and overcome the stubborn resistance of entrenched cultures-and great power is possessed only by the most senior executives,especially the CEO.However,while top management must lead the change effort,the tasks of marshaling support for a new culture and instilling the desired cultural behaviors must involve a company's whole management team.Middle managers and frontline supervisors play a key role in implementing the new work practices and operating approaches,helping win rank-and-file acceptance of and support for changes,and instilling the desired behavioral norms.

The Single Most Visible Factor That Distinguishes Successful Culture-Change Efforts