An ambidextrous organization is one that:
A) pursues incremental improvements in operating efficiency,while R&D and other processes that allow the company to develop new ways of offering value to customers are given freer rein.
B) is capable of using efficiency and effectiveness with equal skill.
C) is very skillful and versatile with operating activity.
D) is managed by employing continuous improvement in operating practices while managing employees as a loosely integrated network of efficiency.
E) All of these.

Question

Quizplus · Accepted Answer

An ambidextrous organization is one that can balance the exploitation of its current capabilities (pursuing incremental improvements in operating efficiency) while exploring new opportunities (R&D and other processes that allow the company to develop new ways of offering value to customers). Therefore, option A is the best choice, which describes an organization that pursues both exploitation and exploration. Option B is incorrect as it only talks about being equally skilled at efficiency and effectiveness, but not the balance of exploitation and exploration. Option C is incorrect as it only mentions versatility but does not cover the balance between exploitation and exploration. Option D is incorrect as it only talks about continuous improvement and loosely integrated network management, but it does not account for the balance between exploitation and exploration. Option E is incorrect as it is a combination of all options, but only option A covers the essential characteristic of an ambidextrous organization.

An Ambidextrous Organization Is One That