A2Z Microchips depends largely on outbound telemarketing for product promotion.Recently the organization was able to weed out busy signals and answering machines of its customers which doubled the number of calls made by its sales personnel.Which of the following technologies is A2Z using?

Question

Quizplus · Accepted Answer

Predictive dialers allow telemarketing agents to maximize their time by automatically dialing a set of phone numbers, screening busy signals and answering machines, and only connecting agents to live customers. This technology can significantly increase the number of calls made by sales personnel, which is what A2Z Microchips experienced. Autodialers and random-digit-dialers are similar technologies but do not have the advanced screening capabilities of predictive dialers. Toll-free dialers are a type of autodialer that specifically dial toll-free numbers.

A2Z Microchips Depends Largely on Outbound Telemarketing for Product Promotion