The process of creating, selecting, or changing the structure of an organization is called:
A) formalization.
B) organizational design.
C) specialization.
D) span of control.
E) work differentiation.

Question

Quizplus · Accepted Answer

Organizational design involves the process of creating, selecting, or changing the structure of an organization. Formalization refers to the degree to which rules, procedures, and written documentation govern an organization's operations. Specialization refers to the degree to which tasks are divided into separate jobs. Span of control refers to the number of subordinates that report directly to a manager. Work differentiation refers to the differences in tasks and responsibilities among employees within an organization. While these concepts may be related to organizational design, they do not encompass the entire process.

The Process of Creating, Selecting, or Changing the Structure of an Organization