Beth is a senior accountant at The American Bank. Her job profile includes preparing monthly financial statements, getting high-net-worth individuals to invest in the bank, and dealing with people who want loans above $30,000. Her work involves a lot of paperwork as well as traveling to meet clients. The end of each month is especially busy because Beth has to check the audit reports as well. Unable to handle the pressure, Beth spoke to her boss and asked to be given an assistant. This is an example of:

Question

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Beth is experiencing role overload, where the demands of her job exceed her capacity to handle them. She has spoken to her boss to request an assistant to manage her workload better. This is a common response to role overload, where employees seek external support to manage their responsibilities better.

Beth Is a Senior Accountant at the American Bank