Jess, Frank, and Ted are coworkers at Crossroad Inc., all having worked at CI for five years now. The three were discussing their careers one day during lunch break when they heard that their coworker Mary just quit and went to work for a competitor. Frank remarks that it is not worthwhile for him to leave like Mary because he has put in the time and hard work for a promotion. If he left for another company, he would not likely get this opportunity again soon. Ted replies to Frank that for him, it's the company's relaxed atmosphere and his best friends at CI that keeps him working there. When they asked Jess about how he felt, Jess indicated that Mary had no bonds to CI. She was relatively new and had not invested any time at CI. "For me," Jess says, "CI gave me an opportunity and invested so much in mentoring me, preparing me for the position, and showing me the ropes to success. There is no way that I can desert them by leaving for another company." Of the three employees, Frank is exhibiting:

Question

Quizplus · Accepted Answer

Frank's commitment is based on the costs that he would have to incur if he left the company. He mentions that he has put in time and hard work for a promotion, and leaving the company would mean that he may not get this opportunity again soon. This is an example of continuance commitment, which is based on the perceived costs that an employee would experience if they were to leave the organization.

Jess, Frank, and Ted Are Coworkers at Crossroad Inc