Jackie is the head teller at ABC Bank and her responsibilities include overseeing and managing the tellers,resolving customer issues,and developing and implementing systems for an optimal and efficient team.She notices a steady increase in customer complaints and tracks back to find that the complaints started right around the time ABC Bank provided internet access to all employees.Jackie watched the tellers closely and found that they were spending significant amounts of time playing internet games and posting on Facebook.Which policy should the company implement to help eliminate this problem?

Question

Quizplus · Accepted Answer

The company should implement an internet use policy to address the issue of tellers spending significant amounts of time playing games and posting on social media. This policy could include guidelines for appropriate internet use during work hours, as well as consequences for violating the policy. An information privacy policy and email privacy policy would not directly address the issue of employees wasting time on the internet, and a workplace monitoring policy could be seen as intrusive and may not address the root of the problem.

Jackie Is the Head Teller at ABC Bank and Her