Andy Benton works at the local Starbucks coffee shop and his responsibilities include taking orders,fulfilling orders and ringing in sales.At what level of the organisational pyramid would you categorise Andy?

Question

Quizplus · Accepted Answer

Andy's responsibilities are part of the day-to-day operational tasks of the coffee shop, so he would be categorised at the operational level of the organisational pyramid. The other options (strategic, owner, managerial) would be more appropriate for individuals with higher levels of responsibility and decision-making power within the organisation.

Andy Benton Works at the Local Starbucks Coffee Shop and His