Which of the following statements best describes multi-dimensional scorecards?
A) Useful tool because it focuses on one metric category.
B) Rarely used because it is impossible to track soft metrics.
C) Guarantees that the metrics chosen align with the entity's strategic objectives.
D) Useful tool because it incorporates different categories of metrics.
E) none of the above

Question

Quizplus · Accepted Answer

Multi-dimensional scorecards are a useful tool because they incorporate different categories of metrics, such as financial, customer, internal process, and learning and growth metrics. This allows organizations to have a more comprehensive view of their performance and align their metrics with their strategic objectives.

Which of the Following Statements Best Describes Multi-Dimensional Scorecards