Which of the following metrics could be used to achieve the objective of cost reduction?
A) number of customer support minutes per visitor
B) revenue per hour
C) hits per year
D) hits per month
E) all of the above

Question

Quizplus · Accepted Answer

The number of customer support minutes per visitor is a metric that can directly influence cost reduction by optimizing the efficiency of customer support, thereby potentially reducing labor costs.

Which of the Following Metrics Could Be Used to Achieve