In order to gather information from informal sources, successful executives must be good listeners.

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Leaders have to develop means to tap into some of the more informal sources of internal information. In a recent survey, respondents were asked what differentiated the successful candidates for promotion. The consensus was that the executive was seen as a person who listens. According to Peter Meyer, the author of the study, the value of listening is clear. He states that you cannot succeed in running a company if you do not hear what your people, customers, and suppliers are telling you. Listening and understanding well are key to making good decisions.

In Order to Gather Information from Informal Sources, Successful Executives