A variety of firm resources include interpersonal relations among managers in the firm, its culture, and its reputation with its suppliers and customers. Such competitive advantages are based upon
A)path dependency.
B)social complexity.
C)physical uniqueness.
D)tangible resources.

Question

Quizplus · Accepted Answer

Resources of a firm may be imperfectly inimitable, because they reflect a high level of social complexity. A wide variety of firm resources may be considered socially complex. Examples include interpersonal relations among the managers in a firm, its culture, and its reputation with its suppliers and customers.

A Variety of Firm Resources Include Interpersonal Relations Among Managers