Dan Unowsky manages a production group in a PC repair shop.He has noticed that the speed of repair is based on each worker doing one task.However,if an employee is out sick,then the entire repair process slows down.This is an example of:

Question

Quizplus · Accepted Answer

This scenario represents the trade-off between low cross-training costs and reduced flexibility of the employees. By having each employee specialize in one specific task, there may be lower costs associated with training and possibly increased efficiency. However, this also means that if one employee is absent, the entire process slows down as there is no one else available to perform that task. Cross-training would provide more flexibility in the workforce, but would also incur additional costs for training.

Dan Unowsky Manages a Production Group in a PC Repair