A disadvantage associated with grouping jobs on the basis of functional specialty is that:
A)managers rely on implicit understanding and informal relationships.
B)managers tend to ignore the interdependencies among units that might lower a firm's value.
C)employees concentrate more on achieving departmental goals rather than customer satisfaction.
D)employees have to seek ratification from managers for initiation and implementation of decisions.

Question

Quizplus · Accepted Answer

Grouping jobs based on functional specialty can lead to employees focusing more on departmental goals rather than overall customer satisfaction, as their performance is often evaluated based on the success of their specific function rather than the success of the organization as a whole.

A Disadvantage Associated with Grouping Jobs on the Basis of Functional