The idea that every distribution channel must work together to deliver a unified and consistent customer experience is called:
A) Multi-channel.
B) Cyber Monday.
C) Fulfillment center.
D) Omnichannel.

Question

Quizplus · Accepted Answer

The idea of all distribution channels working together to provide a consistent customer experience is known as omnichannel. This approach is designed to ensure that customers receive the same level of service and experience, regardless of how they interact with the business. Multi-channel refers to the use of different channels to interact with customers, while Cyber Monday is a specific event. A fulfillment center is a facility used to store and distribute products.

The Idea That Every Distribution Channel Must Work Together to Deliver