According to Johnson & Johnson,what Is the Best Action to Take

According to Johnson & Johnson,what is the best action to take in the event of a disaster like the Tylenol poisonings?

A) Be open and candid
B) Refuse to talk to all media representatives
C) Select one media representative and give that person exclusive rights to the story
D) Use the federal government's public relations experts
E) Don't answer any questions until all the facts about the incident are known