Fine Oil uses a structure that includes both functional divisions,such as marketing and HR,and a divisional chain of command,such as the chemical and petroleum products divisions.For example,Glen,a salesperson,reports to both the marketing manager and the petroleum products manager as he starts to develop the Shell Oil account.Fine Oil is an example of a matrix structure.

Question

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In a matrix structure,an organization combines functional and divisional chains of command in a grid so that there are two command structures: vertical and horizontal.Thus,a marketing person might report to both the vice president of marketing and to the project manager.

Fine Oil Uses a Structure That Includes Both Functional Divisions,such