Which of the following CRM functions empower sales representatives with information and business intelligence focused on customer buying patterns and needs?
A) Customer service and support
B) Analytics
C) Sales force automation
D) Marketing campaign management
Correct Answer:
Verified
Q10: Which of the following supply chain activities
Q11: _ are functions that support CRM after
Q12: Which of the following supply chain activities
Q13: A supply chain management (SCM)system is an
Q14: One of the primary functions of CRM
Q16: You visit your local florist to order
Q17: Which of the following systems uses information
Q18: In relation to SCM,what is an information
Q19: Which type of transportation uses multiple channels
Q20: Which of the following activities tracks inventory
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