Which one of the business functions receives the benefits the most from Information Systems when compared to others?
A) Security
B) Human Resources
C) IT Operations
D) Customer Service

Question

Quizplus · Accepted Answer

Customer Service receives the most benefits from Information Systems as it allows for better communication with customers, efficient management of customer data and faster response times to customer inquiries and complaints. Information systems also provide customer service representatives with easy access to customer history and buying patterns, which can improve interactions and lead to increased customer satisfaction.

Which One of the Business Functions Receives the Benefits the Most