What two factors inhibit the ability of rivals to imitate a firm's most valuable resources and capabilities?
A) Social ambiguity and causal uncertainty
B) Social simplicity and causal complexity
C) Collective complexity and causal ambiguity
D) Social complexity and causal ambiguity
E) Social simplicity and causal uncertainty

Question

Quizplus · Accepted Answer

Social complexity and causal ambiguity inhibit the ability of rivals to imitate a firm's most valuable resources and capabilities. Social complexity refers to the intricate relationships and interactions between individuals, groups or organizations within a firm that are difficult to replicate. Causal ambiguity refers to the uncertainty of the cause-and-effect relationships underlying a firm's competitive advantage, which makes it challenging for rivals to replicate a firm's success even if they understand what the firm is doing.

What Two Factors Inhibit the Ability of Rivals to Imitate