A company's value chain identifies
A) the steps it goes through to convert its net income into value for shareholders.
B) the primary activities it performs in creating value for its customers and the related support activities.
C) the series of steps it takes to get a product from the raw materials stage into the hands of end-users.
D) the activities it performs in transforming its competencies into distinctive competencies.
E) the competencies and competitive capabilities that underpin its efforts to create value for customers and shareholders.

Question

Quizplus · Accepted Answer

A company's value chain refers to the primary activities it performs in creating value for its customers and the related support activities. These activities include inbound logistics, operations, outbound logistics, marketing and sales, and service, as well as support activities such as procurement, technology development, human resource management, and infrastructure. By analyzing its value chain, a company can identify areas where it can improve efficiency and effectiveness, reduce costs, and create a competitive advantage.

A Company's Value Chain Identifies