Which of the following statements is true?
A) Research shows that many customers are not satisfied and feel that some companies do not deliver on their promises.
B) Research shows that most customers are somewhat satisfied and feel that companies usually deliver on their promises.
C) Research shows that most customers are satisfied and feel that companies deliver on their promises.

Question

Quizplus · Accepted Answer

Research consistently finds that a significant number of customers feel that companies fail to meet their expectations or deliver on their promises, highlighting a gap between customer expectations and company performance.

Which of the Following Statements Is True