Service firms are finding ways to reduce the cost of some of their production work with _____, using telecommunications to move service operations to places where there are pools of skilled workers.
A) skill transfer
B) task transfer
C) knowledge transfer
D) turnkey projects
E) mobile environments

Question

Quizplus · Accepted Answer

The question is discussing the concept of moving service operations to places where there are pools of skilled workers, which suggests that the focus is on transferring specific tasks rather than overall skills or knowledge. Therefore, option B, task transfer, is the most appropriate choice. The other options may also be relevant in different contexts, but they do not address the specific situation described in the question.

Service Firms Are Finding Ways to Reduce the Cost of Some