If Salesperson A has a performance index of 80 and Salesperson B has a performance index of 120:
A) Salesperson A's performance should be used as a model to improve everyone's performance.
B) Salesperson B's performance should be improved to bring it up to "average."
C) Salesperson A may be having some problems.
D) Salesperson B should be fired.
E) the two average out to 100-and "all is well."

Question

Quizplus · Accepted Answer

While Salesperson B is exceeding expectations with a performance index of 120, Salesperson A's performance index of 80 may suggest that they are struggling with their sales. It would be more productive to investigate and address the issues with Salesperson A rather than using their performance as a model for everyone, firing Salesperson B, or assuming that everything is fine since the two average out to 100.

If Salesperson a Has a Performance Index of 80 and Salesperson