Which of the following statements about six sigma is true?
A) The system was developed at Ford during the 1970s.
B) The lower the sigma number,the lower the level of defects.
C) It is designed merely to reduce product defects.
D) It indicates how often defects in a process are likely to occur.
E) Six sigma always improves the bottom linE.

Question

Quizplus · Accepted Answer

Six sigma was developed at Motorola in the late 1980s and is designed to reduce defects in all organization processes-not just product defects but anything that may result in customer dissatisfaction.The system indicates how often defects in a process are likely to occur.The lower the sigma number,the higher the level of variation or defects.Six sigma has come under criticism for not always delivering business results.One likely reason why six sigma doesn't always improve the bottom line is possibly that it focuses only on how to eliminate defects in a process,not whether the process is the best one for the organization.

Which of the Following Statements About Six Sigma Is True