Amy had just joined as a waitress at a popular restaurant.The restaurant manager explained to her everything that she needed to do,how the tables were numbered,and that she had to memorize the menu and its contents.He also went on to explain what she should say to diners and how she should talk.She was also given details about her co-workers' responsibilities.Amy wasn't able to remember the important points that he had given her even though she was paying complete attention to everything he said.In this case,Amy's inability to remember the points is most likely to be caused by:

Question

Quizplus · Accepted Answer

One problem for employees and managers alike is information overload: they are bombarded with so much information that they fail to absorb everything.Much of the information is not very important,but its volume causes a lot of relevant information to be lost.This is the reason why Amy failed to remember the information provided by her manager.

Amy Had Just Joined as a Waitress at a Popular