Upward communication refers to the flow of information from:
A) lower to higher ranks in the organization.
B) internal to external stakeholders.
C) supervisors to subordinates.
D) support department to a line department.
E) organizations to customers.

Question

Quizplus · Accepted Answer

Upward communication travels from lower to higher ranks in the hierarchy.It is important because management gains a more accurate picture of subordinates' work,accomplishments,problems,plans,attitudes,and ideas.Employees can relieve some of their frustrations and achieve a stronger sense of participation in the enterprise.

Upward Communication Refers to the Flow of Information From