Which of the following components of diversity training was the trainer implementing during the second week of training?
A)Scenario building
B)Awareness building
C)Skill building
D)Team building
E)Self-esteem building

Question

Quizplus · Accepted Answer

Typically, diversity training has two components: awareness building and skill building. Skill building is designed to allow all employees and managers to develop the skills they need to deal effectively with one another and with customers in a diverse environment. Most of the skills taught are interpersonal, such as active listening, coaching, and giving feedback.

Which of the Following Components of Diversity Training Was the Trainer