When Bethany,manager of First Step Telemarketing,realized that her plan to increase sales levels among associates was not producing the desired results,she made the necessary adjustments that would help yield better results.Which of the following management functions is illustrated in this scenario?
A) Planning
B) Organizing
C) Leading
D) Controlling
E) Budgeting

Question

Quizplus · Accepted Answer

The fourth function of management,controlling,monitors performance and implements necessary changes.By controlling,managers make sure the organization's resources are being used as planned and the organization is meeting its goals such as quality and safety.

When Bethany,manager of First Step Telemarketing,realized That Her Plan to Increase