Scenario B: Although Trans-American Consolidated Truck & Transport is a large,bureaucratic organization,it is about to undertake a massive change in the way it does business.These changes will include redesigning processes,reward systems,and managerial selection and training.The ultimate goal of these changes is to improve the company's efficiency,allowing it to achieve many goals at the same time.For the purpose,the company develops a project team,which is asked to identify the factors that prevent people from changing,as well as those that drive them toward change.
-In Scenario B,the ultimate goal of the change process is to enable the company to achieve many goals at the same time,which is known as organizational
A)ambidexterity.
B)versatility.
C)complexity.
D)multiplicity.
E)instrumentality.

Question

Quizplus · Accepted Answer

Organizational ambidexterity refers to the ability of an organization to simultaneously pursue both exploitative (i.e. refining and optimizing current operations) and exploratory (i.e. experimenting and innovating new processes and products) strategies. The ultimate goal of the change process in Scenario B is to improve the company's efficiency, allowing it to achieve multiple goals at the same time, which aligns with the concept of ambidexterity. Therefore, choice letter A is the best choice.

Scenario B: Although Trans-American Consolidated Truck & Transport Is a Large,bureaucratic