Which of the following statements about the six sigma approach to quality is true?
A)It is an excellent way for delivering business results.
B)It usually improves the bottom line.
C)It focuses on eliminating defects in a process.
D)It looks at whether a process is the best one available.
E)It has little practical use in the business world.

Question

Quizplus · Accepted Answer

Six sigma has come under some criticism for not always delivering business results. One likely reason six sigma doesn't always improve the bottom line is that it focuses only on how to eliminate defects in a process, not whether the process is the best one for the organization.

Which of the Following Statements About the Six Sigma Approach