A machine that Miguel works on has ceased to function. Even though his manager would be able to help him, Miguel fears informing his manager and decides to solve the problem himself. Miguel's act illustrates a common organizational communication problem referred to as
A)shielding.
B)insubordination.
C)negative instrumentality.
D)filtering.
E)information bombardment.

Question

Quizplus · Accepted Answer

Some employees are not always open with their bosses; in other words, filtering occurs upward as well as downward. People tend to share only good news with their bosses and suppress bad news because they want to appear competent or mistrust their boss and fear that if he or she finds out about something they have done they will be punished. This is what Miguel does when he decides not to inform his manager about the problem he is facing.

A Machine That Miguel Works on Has Ceased to Function