Executives at a pharmaceuticals company have been working with a consultant to implement ISO 9001. They have established the company's vision and goals, and they have been working hard to provide inspiration to their employees and establish trust. Which of the following principles is the company addressing here?

Question

Quizplus · Accepted Answer

ISO 9001 is a series of quality standards developed by a committee working under the International Organization for Standardization to improve total quality in businesses. Their standards of management address eight principles, one of which is leadership.

Executives at a Pharmaceuticals Company Have Been Working with a Consultant