Giving consumers what they want or need, the way they want it, the first time is known as
A)planned merchandise.
B)planned obsolescence.
C)customer service.
D)cause marketing.
E)operations management.

Question

Quizplus · Accepted Answer

Giving consumers what they want or need in the way they want it is the definition of customer service. Planned merchandise refers to the strategic selection and planning of merchandise offerings, while planned obsolescence refers to deliberately designing products to become outdated and requiring replacement. Cause marketing is a marketing strategy that promotes a social or environmental cause, and operations management involves overseeing the production and delivery of goods and services.

Giving Consumers What They Want or Need, the Way They