In terms of good management, efficiency differs from effectiveness primarily in the former's focus on
A)customer satisfaction.
B)shareholder profits.
C)customer retention.
D)employee turnover.
E)resource utilization.

Question

Quizplus · Accepted Answer

Efficiency is primarily focused on resource utilization, meaning how effectively an organization uses its resources (such as time, money, and materials) to accomplish its goals. While effectiveness is also concerned with achieving goals, it is more focused on the overall impact and outcome of those goals, including customer satisfaction, shareholder profits, and employee turnover, among other factors.

In Terms of Good Management, Efficiency Differs from Effectiveness Primarily