Operational managers play a crucial role in an organization because they provide
A)the link between management and nonmanagement personnel.
B)overall direction by formulating strategy and controlling resources.
C)the key plans for an organization's success.
D)feedback on top management performance.
E)direction and strategy for the organization.

Question

Quizplus · Accepted Answer

Operational managers serve as a bridge between top management and non-management employees. They are responsible for implementing goals and strategies outlined by top management, and ensuring that front-line employees are aware of and working toward those goals. They also provide feedback to top management on the effectiveness of strategies and the performance of the organization. However, they are not typically responsible for formulating overall direction and strategy for the organization, which is the role of top management.

Operational Managers Play a Crucial Role in an Organization Because