In Scenario D, Manny, the floor manager, is a _____ manager.
A)strategic
B)tactical
C)middle
D)top-level
E)frontline

Question

Quizplus · Accepted Answer

Frontline managers, or operational managers, are lower-level managers who supervise the operations of the organization. These managers often have titles such as supervisor or sales manager. They are directly involved with nonmanagement employees, implementing the specific plans developed with middle managers.

In Scenario D, Manny, the Floor Manager, Is a _____