Examples of important cost drivers in a company's value chain do not include
A)input costs.
B)capacity utilization.
C)learning and experience.
D)production technology and design.
E)customer service.

Question

Quizplus · Accepted Answer

Customer service is not typically considered a cost driver in a company's value chain, as it is more closely associated with the support and satisfaction of customers rather than the internal cost structure of the company. Important cost drivers include input costs, capacity utilization, learning and experience, and production technology and design.

Examples of Important Cost Drivers in a Company's Value Chain