Trumbrella Corp.is a pharmaceuticals company.One of its employees reports that he had an on-the-job injury caused by slippery factory floor that broke his back.When Trumbrella initiates its claims processing, it should first:

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Trumbrella should first determine whether the accident actually happened before moving forward with claims processing. This will involve investigating the circumstances surrounding the reported injury and verifying that it occurred on the job. Only after confirming that the injury is legitimate and work-related can Trumbrella move on to determine the employee's eligibility for benefits and calculate any necessary payments. Contacting insurance companies to explore the possibility of a joint payment is also a potential step, but it should come after the initial investigation is complete.