A team leader with a free-rider problem in his team can most likely maximize the performance of his team by:

Question

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Specifying performance levels and due dates sets clear expectations for the entire team, making it harder for free riders to hide and do the minimum required. It also helps motivate the more responsible members of the team who are aware of their obligations to complete their tasks on time. Additionally, it provides a sense of accountability for all members and helps ensure that everyone is aware of their responsibilities. While punishment may be necessary at times, it is not a long-term solution to the free-rider problem and might hurt the morale of the whole team. Similarly, assigning tasks only to top performers may be unfair to other team members, and may not be practical if there is an urgent need to complete the task quickly. Simply instructing the team to do their best may not be enough to motivate the more responsible members to go above and beyond to ensure that the task is completed to the best of their abilities.

A Team Leader with a Free-Rider Problem in His Team