What advantage does instant messaging have over phone and conference calls?
A)It is more informal and saves time by reducing social courtesies during interactions.
B)It offers users a greater sense of telepresence than phones or conference calls do.
C)It is more personal than phone calls and conference calls and offers greater media richness.
D)It is a collaborative technology that allows a number of people to participate at the same time.

Question

Quizplus · Accepted Answer

Instant messaging allows for quicker exchanges without the need for social courtesies such as greetings and closing remarks that are typically present in phone and conference calls.

Answer: D 
 Instant messaging can support group chats, making it a collaborative technology that allows multiple people to participate in a conversation simultaneously.

What Advantage Does Instant Messaging Have Over Phone and Conference